Topics: 0845 number, freephone numbers, 0800 numbers, fax to email
For years, the idea of generating customer traffic by offering a toll-free 0800 phone number far outweighed the idea of charging for the call. However recent figures are suggesting that in fact sales of the 0845 variety are today, far outweighing use of the 0800 […]
Topics: Working relationships, better communication, better relationships
When you have really good working relationships with your colleagues, you can move mountains. You trust and support one another; you can anticipate problems. Communication is open, easy and often unspoken. It is easy to discuss problems or mistakes and to give and receive feedback. Conversations become creative problem […]
Topics: Difficult conversations, speaking up, improving communication
Ask yourself how many of your current problems; the ones that haunt you, the ones you feel most guilty about, the ones that make your blood boil; were problems last year too. How many are issues that you have been scared to confront in case you made things worse? […]
Topics: VoIP Service Providers, Office Phone System
The nation’s small businesses are always looking for cost-effective ways to manage their operations. Many of these organizations are abandoning traditional office phone systems in favor of small business VoIP networks.
What Is VoIP?
Most people have heard of small business VoIP but may not know exactly what it is. They […]
Topics: Improving communication, speaking up, speaking honestly
How often have you smiled thinly at an unsavory joke, withheld a critical opinion, or kept silent instead of pointing out a mistake a colleague has made? There are many situations in which we choose not to speak up, or at least not to speak up with the truth, […]
Topics: Communication, leadership, business, technological advances
According to Peter Drucker in his article “The Transnational Economy” written back in 1987, “To maintain a leadership position in any one developed country, a business-whether large or small-increasingly has to attain and hold leadership positions in all developed markets worldwide. It has to be able to do research, to […]
Topics: home business, business associate, web page design, marketing, business contacts, working from home
You might be under the impression that once you open up your home business you are not going to have to deal with any business associates ever again. In fact some people decide to open a home business just because they do […]
Topics: Business phone systems baton rouge, phone systems baton rouge, baton rouge business telephone system
PBX phone systems were the standard in recent years. These were needed to handle the huge telephony needs of big business. But a PBX is expensive, high maintenance, and difficult to upgrade when the company needs change.
With the ubiquitous Internet availability, […]
Topics: conference, venue, centre, centres, venues, london
Conference centres are venues that cater for an enormous range of business events. The size and purpose of your event are the two biggest factors when choosing your conference centre. Generally the size of the event you are holding will put restrictions on the venue you choose. An event […]
Keywords: answering machine,
I recently started a home based business. As a result of this business I am telephoning people across the United States. I cannot believe the messages that people leave on their answering machine. I know that everyone has their own personality and ways of expressing themselves, but using an answering machine to […]
Keywords: Two Way Pager, National Pager, Alpha Pager
Two way pagers are a substitute for cell phones. Owning a two way pager means you can both send and receive messages (words and numbers) from your pager therefore replacing other more expensive communication devices.
There is a great number of firms that sell two-way pagers thus getting one […]
Keywords: Two Way Pager, National Pager, Alpha Pager
I’ve often thought that what I need is not a cell phone, but a two-way pager. Why? A two-way pager allows me to be able to engage in short conversations without having to fully engage in a conversation, stopping other things I’m doing, I could […]
Keywords: Compliance, email, retention, HIPAA, SOX
In today’s business world, we are nothing without our email. Now, we don’t even need to be sitting in our office to hear the ding of our inbox, alerting us that yet another message has arrived; we live in a time where smart phones are everywhere […]
Keywords: tips, dealing, difficult, people, communication, relationships
Friendly, welcoming, and good communicators are great people to converse with. They emotionally lift up people and if there is conflict or some other problem, it is easily worked through. Unfortunately, the world is not filled with great communicators and is more dominated by […]
Keywords: business communication, customer support, call center
A popular trend taking hold of many different companies is the practice of call center outsourcing. There are numerous well known businesses that use outsourcing for their call centers for various reasons. Although the term may be used often when referring to company customer service, many still […]
Keywords: business communication
If you remember the days of Atari and “Pong,” you probably also remember the personal computer’s first sound: beep. Yes, you are correct, in the early stages of computing, computers were only able to utter a beep. This sound was used as a warning to the user that something might be […]
Keywords: Telemarketing, Fraud, business, articles, information
As the telemarketing age continues to grow, more and more companies and businesses sell or advertise their products and services through telephone marketing. Many of these companies are legitimate and they do this approach either by calling the prospective consumers or advertising their products and services to a number […]
Keywords: interactive digital signage, virtual sales assistant, sales or marketing process, freeing personnal
“Just what do you think you’re doing, Dave?” Those words, made famous by the artificially intelligent computer HAL 9000 in Stanley Kubrick’s “2001: A Space Odyssey” resound in my ears every time I think about the topic of this week’s […]
Keywords: public relations counselor,public relations firm,public relations jobs
Sometimes, a great product is not enough to get the attention your company deserves from the public. Sometimes, you need to make waves the right waves in order to get noticed and employing a public relation firm can help you gain your place in the limelight.
The relationship between […]
Keywords: truth-telling, lying, communication, business communication, leadership, trust
In a survey of 40,000 Americans, 93% of them admitted to lying regularly at work.
When members of an organization hide the truth from each other it sets the stage for distrust, lowered productivity, poor decisions and frustration. On the other hand, to quote a police investigator, “If […]