Topics: PMP, project management professional, PMI, PMP certificate, PMP exam, PMP training, PMBOK Guide
By applying to take the Project Management Professional (PMP) exam you also automatically agree to comply with the PMI’s audit terms. The PMI writes about this in the credentials handbook as follows:
To ensure that only qualified individuals attain credentials from PMI, we […]
Topics: six sigma, six sigma and small business, small business opportunities, small businesses, 6 sigma
Mention the Six Sigma process and what almost immediately comes to mind is a proficiency process for Big Business to implement. But aren’t small businesses also vulnerable to costly errors in time and asset management, customer service and accounting mistakes? […]
Topics: six sigma, lean six sigma, barriers to six sigma, barriers to lean six sigma, six sigma implemenation
For a better understanding, let us discuss some of the most common barriers that business organizations might have to deal with while implementing “Lean” Six Sigma projects.
The Human Barrier
This barrier relates to the inherent psychological bent of […]
Topics: lean 6 sigma, lean six sigma implementation, lean six sigma improvement teams, sigma methodologies
Businesses that are unable to provide due consideration to this aspect, often fail to harness the full potential of Lean implementations and consequently start complaining that “Lean Six Sigma does not work”. They fail to realize that the problem is not […]
Topics: lean 6 sigma, lean six sigma implementation, lean six sigma concept, lean six sigma methodologies, ACFC
This is because when employees develop negative feelings for Lean concepts being implemented, it becomes very difficult for the organization to garner their full support and cooperation, something that is vital for the successful implementation of Lean concepts and […]
Topics: six sigma professionals, six sigma black belts, certified black belt, sigma black belt responsibility
Earlier, Black Belts were only required to display their expertise in the standard Six Sigma methodologies such as DMAIC (Define, Measure, Analyze, Improve and Control) and DMADV (Define, Measure, Analyze, Design and Verify), but now they are also required to display […]
Topics: six sigma, HR, six sigma and HR, six sigma implementaions, six sigma implementations and HR, project
In the present scenario where customers demand much more than just quality products and services, the role of Six Sigma now encompasses all the various aspects of a business such as selling, marketing, production, logistics and others. Another interesting […]
Topics: six sigma project managment, project management, six simga system, 6 sigma, quality control
For achieving organizational objectives, more and more businesses are now implementing quality improvement methodologies such as Total Quality Management, Total Quality Control and Six Sigma across all functional departments inside their organizations.
All these methodologies do have their benefits, but the one […]
Topics: six sigma project, six sigma pilot projects, six sigma, six sigma project implementation, 6 sigma
Most Six Sigma projects focus on improving just a single business process rather than catering to all processes at the same time.
The Need For Initiating Six Sigma Pilot Projects
Handling one project at a time may be the logical thing […]
Topics: six sigma green belt, six sigma, six sigma green belt vs. black belt, cost effective six sigma green
Each year, businesses pay thousands of dollars in hiring the services of Black Belts without ever considering the possibility that implementations can be carried out just as effectively without the help of Black Belts. They do not […]
Topics: call center outsourcing services, call center outsourcing, philippine top call center
Technology has made it possible for customers to come in touch directly with customer service officers. Phone lines, email, fax and other forms of communication have been developing in the past few years and are now being utilized by companies all over the world […]
Topics: call center outsourcing services, call center outsourcing, philippine top call center
Due to the complexities of the task faced by call center agents, several strategies of managing them have been developed. Agents have to be monitored for quality control. In this regard, there is a set of criteria being used to evaluate the call handling […]
Topics: ITTL and six sigma, Information Technology Infrastructure Library and Six Sigma, Six sigma, tech
Over the past few years, the ITIL has helped many IT companies to form long-lasting and fruitful working relationships with their customers through the use of highly effective tools such as Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Both […]
Topics: six sigma and call centers, six sigma and contact centers, contact center, call center, call centers
Contact centers have benefited so much by implementing Six Sigma that now it is impossible for them even to think that they can manage their operations without it even for a single day.
Why Six Sigma Is Better Than […]
Topics: six sigma culture, six sigma working together, six sigma implementation team, six sigma personality
Although Six Sigma concepts and methodologies make use of foolproof statistical tools and techniques, the importance of existing work culture and the support and cooperation of employees cannot be undermined - because ultimately it is the employees and the implementation teams […]
Topics: IDOV variant, six sigma, Identify Design Optimize Verify, IDOV six sigma
Introduction To The IDOV Variant
These designs are used for developing completely new product or business processes to meet consumer requirements and specifications or to achieve elite Six Sigma quality levels. IDOV is just one methodology - there are other methodologies as well, like DMAIC […]
Topics: six sigma operational excellence code, operational excellence, six sigma
Six Sigma concepts and methodologies certainly help in reducing defects and increasing efficiencies, but that does not mean that we can overlook the need for maintaining operational excellence throughout the Six Sigma implementation process and beyond.
Explained below are some of the methods and strategies that […]
Keywords: six sigma project, 6 sigma project, six sigma, 6 sigma, six sigma overview, six sigma process
Although one cannot have a project-specific vision right from the very beginning of a Six Sigma initiative, you can develop a comprehensive viewpoint. An all-encompassing viewpoint definitely helps to reach out beyond the scope […]
Keywords: small business, project leadership, project management, communication, team work, success
A regional claim center of a major insurance company was in big trouble. It’s customer service rating was a miserable 58%, entirely unacceptable. A senior manager was brought in to lead a critical turnaround project.
After experiencing a Leadership workshop, the approach he took was very […]