Tips To Avoid Online Fraudulent Orders
Keywords: credit card fraud, fraudulent orders, credit card safety for businesses
You’ve successfully set up your online gift basket business and you’re enjoying increasing sales. And then, one day, you get a huge order and are immensely pleased. The credit card transaction goes through and a few days later and after your hard work at getting together the twenty gift baskets and shipping them to the required destination, you discover that the bank refuses to credit the amount to you.
Online transactions are a boon to merchants and customers but merchants are sometimes at the unfair receiving end of fraudulent orders. But, there are ways you can be smart about it and prevent such unfortunate occurrences.
Look for key pointers to fraud such as weird phone numbers. You might want to double-check an order that has a phone number such as 416-444-4444.
You should also be wary of an order that has a lot of typographical or grammar mistakes or is entered in all uppercase letters. Most thieves are in a hurry. Make sure you verify these orders with the customer or if they look too suspicious, feel free to decline the order. It’s better to lose a transaction than to have your service and investments taken advantage of by thieves.
Be overly cautious about items that are ordered in unusually large quantities or combinations. Also, orders that far exceed the average order value signal extra caution. Also be aware of items that are easily available in the country the order is from and yet are ordered in large quantities.
Pay attention to the name of the customer as entered on your gift basket web site and the name as it appears on the card, or as the receiver. If there is a difference, be prepared to investigate further. The same goes for customer address and delivery address. Of course, people could want the baskets shipped to someone else. But, you have to watch out.
Make sure you have the Address Verification Service set up. This is a service that is provided by most merchant processors. With it, you can verify that the address on file with the bank (in the US) that issued the credit card matches that entered by the customer.
For cards issued outside the US, call the card’s bank. In some countries such as Australia, New Zealand, and the U.K., there are laws against verifying a customer’s address. But, the banks in most other countries will tell you if the information you have matches what they have on file.
Be wary of customers who use e-mail addresses from free services such as hotmail and netaddress. These addresses are easy to obtain and people can sign up for such services under a false name and address.
In cases of uncertainty, call the cardholder or the buyer. Explain that you need to confirm their address in case of a problem with delivery.
Be proactive, try to cover all grounds with online transactions, and surely, you can come out with a clean slate of not falling a victim of fraud.
Wendy Wood is the owner of an online gift basket directory and enjoys helping gift basket business owners achieve online success. For more information visit www.seekgiftbaskets.com or sign up for free Gift Basket Business Tips at www.seekgiftbaskets.com
Previous Articles Highlighter:
How To Find A Good Gift Basket Company Online (1)
They might promise that they have a guarantee that nothing will go wrong. Hold them to their word. Look for customer testimonials on their web site. If the customer's contact information is available, contact them to solicit more information.
The Importance Of Accepting Credit Cards In Your Business (2)
This will eventually lead to higher turnover for you. You have to just bite the bullet when it comes to incurring the charges to set up a merchant account to accept credit cards but it is better to run the whole gamut and set up everything right as well.
Important Tips For Great Customer Service (3)
It could be an online store; it could be a physical location. But, there are certain key policies that you need to adhere to: The customer is always first You might be swamped with paperwork and other executive duties, but when customers are in the store, they should be treated like they are the stars of the show.
How To Bond With Your Customers (4)
Make your customers' day by calling them by name and trying to remember personal details they have shared with you. Let your enthusiasm to help your visitor overpower your enthusiasm to convert them to a customer.
Birthday Gift Baskets - The Ideal Gift For Everyone! (5)
Birthdays are a time to recognize special people in our lives with joyous celebration. It is a time-honored tradition to pay tribute the birthday gal or guy with a mouth-watering cake decorated with sugar-laden frosting sculptures and a candle representing every year of their life on earth!
How To Choose Your Gift Basket Business Name (6)
Choose a name that people can visualize... Beautiful Gift Baskets, or Gift Baskets by Jenny. Yes, you can use your own name. Give your gift basket business the gift of an appropriate name and your gift baskets will bring you fame.
Tom Bierovic Uses Discretion On Top Of His Rules (7)
This is one area where Bierovic said he sometimes uses discretion over his rules. "I deviate on exits. I say, 'Gee if I've made enough money. I just might take profits on the close.' To me, a good trade is when I doubled what I risk," Bierovic added.
Select The Perfect Father's Day Gift In 60 Seconds (8)
Now visualize a decorative basket or festive box filled with goodies that were created with an avid fisherman in mind - the possibilities are endless! Imagine the picture-perfect expression on Jack's face when he takes out each item and begins to plan his next fishing trip.
Choosing A Trading System That Actually Works (9)
A good trading system will meet the requirements of each key element whereas many systems will only meet some requirements. For example, a trading system may be advertised as having 80% winning trades which sounds pretty good.
Enjoy Playing Music With Jam Bands (10)
Since most jam bands play to a small audience, there is usually no sound technician to balance the sound produced by the bands and thus the musicians have to be 'sound sensitive' and able to detect unbalanced sounds and adjust their volumes and timbre themselves.
Newer Articles Highlighter:
Ways To Make Their Gift Memorable (1)
You could deliver the gift and your letter yourself, and that would add an even extra special touch. For your friends and loved ones, ladies, you can leave a lipstick kiss on the gift note.
Tips To Build Traffic To Your Gift Basket Web Site (2)
Visual appeal is that combination of colors, layout, fonts, and style that make your web site easy on the eyes. Think of how hard it is to read white print on a brilliant red background or to try to decipher some fancy font that looks more like a 114-year-old's scrawl.
Choose The Right Shower Basket (3)
How do I choose materials? These baskets are made of chrome and plastic. I like the chrome basket better then the plastic. The chrome baskets are easier to clean.
The Basics Of SEO - Some FAQs (4)
A: The first thing you need to do when you begin chasing a good search engine ranking is decide which words you want to rank well for. This is called performing a keyword analysis.
Choose The Right Shower (5)
You can find additional items online, which can enhance your atmosphere. Image Bathrooms supply beautiful and affordable bathroom products for all styles and tastes. Find out how Image Bathrooms can expand your horizons at www.imagebathrooms.co.uk
Think Before You Leap Into A Small Business (6)
Do you only want to be your own boss? Are you yearning for some financial independence? Do you crave creative autonomy for your work and your talents? Any one or more of these reasons are fine and may provide you with a jumping-off point for your business plan.
Golfing Tips For Beginners (7)
A good golf set would have a putter, two woods and five irons. The irons are usually the odd numbers, such as 3, 5, 7 and 9 plus a wedge.
Do You Need Computer Training? (8)
Keywords: Computers, hardware, software, books, information The answer is yes, sooner or later you will need some computer training. As computers evolve and new software becomes available people are finding it important to keep up on their computer skills.
Advantages Of Medical Billing Software (9)
Another advantage to medical billing software is the ability to access records from other offices; offices that are affiliated with the office where the care took place can pull up the records from another computer.
House Remodeling Ideas (10)
You've already spent quite a bit of your savings on your fixer-upper, so you need to strike while the iron is hot and start the remodeling phase immediately. Otherwise you might never get around to it.